Smart call blocker *§ (SCB)

If you have subscribed to caller ID service, then you can use the Smart call blocker feature to screen incoming calls.

What is Smart call blocker?

Smart call blocker is on, once you install your telephone. It allows all incoming calls to get through and ring by default. You can change the Smart call blocker settings to screen incoming calls.

With call screening active, Smart call blocker screens and filters all incoming calls from numbers or names that are not yet saved in your phonebook, allow list, block list, or star name list. You can easily add incoming phone numbers to your allow list and block list. This allows you to build up your lists of allowed and blocked numbers, and Smart call blocker will know how to deal with these calls when they come in again.

Call categories

Calls are classified into four categories. Smart call blocker handles the calls in the following ways:

Call category

Call control

Welcome calls

Numbers saved in allow list.

Numbers saved in phonebook.

Numbers not found in block list.

Names saved in star name list.

Allow

The telephone rings when there is an incoming call with number saved in your allow list or phonebook, but not in your block list. Robocalls with caller names saved in your star name list will also ring.

Unwelcome calls

Numbers saved in block list.

Block

The telephone does not ring when there is an incoming call with number saved in your block list, and the call will be rejected.

Calls without numbers

Numbers that are “out of area” or set to “Private“.

With absent caller ID number.

Uncategorized calls

Numbers not found in phonebook.

Numbers not found in allow list.

Numbers not found in block list.

Caller ID names not found in star name list.

Option 1: Screening with caller name

If you have selected this option, the telephone plays the screening announcement, and then asks the caller to say his/her name before the call rings on your telephone. You will then hear the caller’s name announced if you have turned on the caller ID announce feature. Then, you can decide whether to accept or reject the call, or to forward the call to the answering system.

Option 2: Screening without caller name

If you have selected this option, the telephone plays the screening announcement, and then asks the caller to press the pound key () before the call rings on your telephone. You can then answer the call.

Option 3: Allow (default settings)

The telephone allows the calls to get through and ring. The caller’s number will not be saved to the allow list.

Option 4: Answering system

If you have selected this option, the telephone forwards the calls to the answering system without ringing.

Option 5: Block

If you have selected this option, the telephone rejects the calls with block announcement without ringing. The caller’s number will not be saved to the block list.

NOTES

  • Smart call blocker is set to on, and to allow all incoming calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted.

  • If your phonebook, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming calls and asks callers to announce their names or press the pound key ().

  • If Smart call blocker is off, all incoming calls ring, including numbers saved in your block list.

Set Smart call blocker on/off

The Smart call blocker feature is set to on by default.

  1. Press CALL BLOCK on the cordless handset when it is not in use.

    - OR -

    Press MENU/SELECT to enter the main menu when it is not in use. Press down key or up key to scroll to Smart call blk, then press MENU/SELECT.

  2. Press MENU/SELECT again to choose SCB On/Off.

  3. Press down key or up key to choose On or Off, and then press MENU/SELECT.

* Use of Smart call blocker feature requires subscription of caller ID service.

§ Includes licenced QaltelTM technology.

QaltelTM is a trademark of Truecall Group Limited.