Caller ID

If you subscribe to caller ID service, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log.

The caller ID log stores up to 50 entries. Each entry has up to 24 digits for the phone number and 15 characters for the name.

If the telephone number has more that 15 digits, only the last 15 digits appear. If the name has more than 15 characters, only the first 15 characters are shown and saved in the caller ID log.

Entries appear in reverse chronological order. When the caller ID log is full, the oldest entry is deleted to make room for new incoming call information.

Caller ID log entries are shared by all system handsets (for multiple handset models only). Any deletions made on one handset are reflected on all other handsets.

NOTE

  • This product can provide information only if both you and the caller are in areas offering caller ID service and if both telephone service providers use compatible equipment. The time and date are sent by your telephone service provider along with the call information.

Review a caller ID log entry

  1. Press CID when the phone is not in use.

  2. Press down key or up key to browse through the caller ID log.

- OR -

  1. Press MENU/SELECT when the handset is not in use.

  2. Press down key or up key to scroll to Caller ID log then press MENU/SELECT.

  3. Press down key or up key to scroll to Review and then press MENU/SELECT.

  4. Press down key or up key to browse.

NOTE

  • You hear two beeps when you reach the beginning or end of the caller ID log.

Memory match

When the incoming telephone number matches the last seven digits of a telephone number in your directory, the screen displays the stored name of the directory entry.

For example, if Linda Jones calls, her name appears as Linda if this is how you entered it into your directory.

NOTE

  • The number shown in the caller ID log is in the format sent by the telephone service provider. It usually delivers 10-digit telephone numbers (area code plus phone number). If the last seven digits of the incoming telephone number does not match a number in your phonebook, the name appears as it is delivered by the telephone service provider.

Missed call indicator

When there are calls that have not been reviewed in the caller ID log, the handset displays XX missed calls.

Each time you review a caller ID log entry marked NEW, the number of missed calls decreases by one.

When you have reviewed all the missed calls, the missed call indicator no longer displays.

If you do not want to review the missed calls one by one, press and hold OFF/CANCEL on the idle handset to erase the missed call indicator. All the entries are then considered old.

View dialing options

The caller ID log entries received have 10 digits (the area code plus the seven-digit number). You can add 1 in front of the telephone number before you dial in the caller ID log or store to the directory.

While reviewing the caller ID log, press # (pound key) or 1 repeatedly to add or remove 1 in front of the telephone number before dialing or saving it in the phonebook.

When the number is in the correct format for dialing, press TALK/FLASH or Dialing key speakerphone to call the number.

To save the number to the directory, see Save a caller ID log entry to the directory.

Save a caller ID log entry to the directory

  1. When in the caller ID log, press down key or up key to browse.

  2. When the desired caller ID log entry appears, press MENU/SELECT.

  3. Use the dialing keys to edit the number, if necessary. Then press MENU/SELECT.

  4. Use the dialing keys to edit the name, if necessary. Then press MENU/SELECT. You hear a confirmation tone.

    5. While entering names and numbers, you can:

    • Press MUTE/DELETE to backspace and erase a digit or character.

    • Press and hold MUTE/DELETE to erase the entire entry.

    • Press down key or up key to move the cursor to the left or right.

    • Press and hold REDIAL/PAUSE to insert a dialing pause (for entering numbers only).

Delete a caller ID log entry

  1. Search for the desired entry in the caller ID log (see Review a caller ID log entry).

  2. When the desired entry appears, press MUTE/DELETE. You hear a confirmation tone.

Delete all caller ID log entries

  1. Press MENU/SELECT when the phone is not in use.

  2. Press down key or up key to select Caller ID log and then press MENU/SELECT.

  3. Press down key or up key to select Del all calls.

  4. The screen displays Delete all?. Press MENU/SELECT to confirm. The handset displays Deleting... and then you hear a confirmation tone.